https://store-images.s-microsoft.com/image/apps.35924.5d32565b-f089-40a0-b54a-0b9e7befaec2.8a620d68-b772-46b7-919c-bc0463fe58f1.99ceb727-58db-41bf-b3e0-94d055d635a3
GenAI Customer Support Agent
TRUST IQ PTE. LTD
GenAI Customer Support Agent
TRUST IQ PTE. LTD
GenAI Customer Support Agent
TRUST IQ PTE. LTD
GenAI powered customer support agent to handle customer queries and provide 24/7 support
Trusting Social has been building AI Products and Solutions for BFSI for more than a decade. Our AGI Agent foundry provides AGI/Gen AI powered virtual workers/Agents for customer facing functions of an enterprise business.
Our Gen AI Chat Agent Alice helps in
- Streamlining customer experience with rapid, high-volume inquiry handling
- Standing out with customized, proactive responses for each customer
- Auto-digesting vast knowledge bases, ensuring comprehensive answers
- Boosting human agents' efficiency with a smart co-pilot for top-notch service
We at TrustIQ has been able to solve 4 major problems of Gen AI Solutions
- Hallucinations - 0% hallucination using proprietary algorithms on top of LLMs
- Speed - Sub 20 second for Chat and sub 1 second for Voice
- Cost - Cost optimization by Caching and other proprietary algorithms
- Data Exposure - Clients' data stays at rest and does not leave their ecosystems
Banks and Financial Institutions can leverage:
- Alice to help turbocharge customer facing functions by enabling adaptive and personalized conversations round the clock
- Alice to enable Customer Experience and Customer Service managers boost their customer metrics and provide elevated customer experiences
Customer Service and Support now no longer need to worry about:
- High wait time on traditional customer support channels - Alice enables zero wait, instant responses
- Lower service satisfaction due to lack of comprehensive product and support knowledge at human agent side - Alice solves this by remembering historical customer context and endures comprehensive knowledge base
- Missed Volumes - Alice provides a fast to scale solution with optimized cost
Más información
TrustIQ AGIhttps://store-images.s-microsoft.com/image/apps.25404.5d32565b-f089-40a0-b54a-0b9e7befaec2.8a620d68-b772-46b7-919c-bc0463fe58f1.3d538737-ad12-48b2-b8a9-a28acc31f754
https://store-images.s-microsoft.com/image/apps.25404.5d32565b-f089-40a0-b54a-0b9e7befaec2.8a620d68-b772-46b7-919c-bc0463fe58f1.3d538737-ad12-48b2-b8a9-a28acc31f754
https://store-images.s-microsoft.com/image/apps.64792.5d32565b-f089-40a0-b54a-0b9e7befaec2.8a620d68-b772-46b7-919c-bc0463fe58f1.84631f41-1094-429d-a007-ed8f057cbdf3