- Servicios de consultoría
Empowering Medical Devices Team with Gen AI - 4 Weeks PoC
Gen AI - powered chatbot for real-time answers to clinical and device queries
The field team faces challenges in promptly sharing information when cardiologists or surgeons require additional details about the products. This delay in information dissemination could impact the team's ability to effectively address the needs of medical professionals, potentially hindering sales opportunities and customer satisfaction. This solution helps tackle such challenges which the customer faces on a daily basis.
The key features which solution offers involves:
24/7 Available GenAI Chatbot for Clinical and Device Questions
Unique Role Play Aspect: Training Through Avatar
Overall, the solution combines the convenience of a 24/7 chatbot with the innovative approach of training through avatars. It’s a promising way to address complex clinical and device-related questions for field sales teams.
Customer Value Proposition
Streamline the process of accessing product information
Auto-generate responses for common queries
Task Automation from Project planning to summarizing scientific papers
Supports active recall and role plays
Offer insights and suggestions to improve sales pitches / customer interactions
Discussion topics with the customer –
The solution leverages Azure Cloud for data connectivity and integrates with Azure OpenAI Bot Models (including LLM Models) to enhance its language understanding and generative capabilities. The outcome from the PoC that the customer can expect is an App based Tool which will be Python based.
Key Outcomes