SCC Hyperscale Cloud Managed Services - 12 months


Managed Azure Services - Benefit from Azure's incredible range of services, utilising SCC's Cloud Centre of Excellence to deliver management and continuous innovation

SCC Hyperscale understand the challenges our customers face and that every journey to the cloud is different. SCC Hyperscale is focused on delivering and managing the best that the Hyper Scale cloud technology can offer. The SCC Hyperscale team is made up of Public Cloud specialist architects and engineers focused on providing the best that the cloud has to offer, working closely with customers to understand their needs, to help them adopt cloud technology the right way – faster, smarter and more secure. By blending leading Public Cloud technologies such as Microsoft Azure our specialist engineers and support team will help customers to choose the optimum path for their business.

Through continual innovation and impartial advice, SCC Hyperscale establishes long-term relationships with customers built on trust. Our fast, flexible and agile approach means that we can react to our customers’ changing requirements, offering them the right level of support when they need it, to help them grow and succeed.

Our flexible services deliver ongoing value for money as customers only pay for what they use: services, support, and consumption, fully supported by our expert cloud team. All our Cloud Management services utilise the SCC Hub, which provides customers a best in breed Cloud Management platform with zero trust access management and aggregated dashboards for clients Public Cloud subscriptions.

Cloud Essentials

Our Cloud Essentials managed service provides consolidated billing Public Cloud billing and cost management from specific supported public cloud vendors.

Acting as a cloud service provider, SCC provides support for platform level issues within our supported public cloud vendors. With premium partner support models in place we are able to provide responsive support for public cloud services, aligned with the providers service level agreements.

Key Features

  • Unified billing dashboard.
  • Assistance purchasing reserved instances.
  • Cost to date.
  • Projected monthly spend.
  • Budget Management.
  • Top Spenders.
  • Cloud Advanced

    Our Cloud Advanced managed service brings together the latest in cloud tooling and first class 24x7 support delivered by our Cloud operations team.

    This services provides a fully managed service for cloud-based infrastructure services. SCC Hyperscale delivers 24x7x365 operations, managing infrastructure related incidents through to resolution, taking corrective measures (as a result of service monitoring and alerts) and proactively reporting any recommended best practice changes to the supported cloud environment.

    Key Features

  • Consolidated Public Cloud billing.
  • Infrastructure Management – Platform and Guest OS event monitoring and response.
  • Managed Service
  • - Patch Management – Monthly patching for your Guest OS
  • - Backup Management – Monitoring, management, and reporting and of your backup services
  • - DR Management – Monitoring, management and reporting of your disaster recovery services
  • Optimisation – Interactive reporting providing cost optimisation recommendations.
  • Security Compliance – Use proactive governance policies to continuously monitor cloud environment for vulnerabilities and security risks.
  • Governance – Govern the way your cloud environment is run through custom policies, that will automatically uncover risks before they become problems.
  • Innovation – Scheduled Well Architected Framework aligned review of your Cloud services, designed to ensure alignment with best practice and identify opportunities for optimisation and service improvement.
  • Self-Service – Access to SCC’s HUB portal providing cost visibility, incident and request management, and security and compliance recommendations.
  • Service Management – Monthly reporting including incident and request reporting against SLA, roadmap and action plan reviews.
  • Service Requests – Standard service requests included with access to a PAYG OnDemand change management service for non-standard service requests.
  • Flexible contracting model – Enabling customers to align the managed service with their requirements at a per subscription level.
  • Multi-Cloud capable.
  • 24x7 service.
  • SCC are ideally placed to support your organisations move to Cloud, we recognise that the journey doesn't end once you are in the Cloud. We drive continuous innovation for your Cloud services thorough Well Architected Framework aligned reviews, working with our Cloud Centre of Excellence team to bring the latest technological innovations to support your organisation.