ITC Infotech brings Customer Intelligence Platform which is the need of the hour to face the rising shift in consumer preference. Delivering products aligned to evolving customer preferences.
Platform of Intelligence (POI) is a Service offering to implement and deploy Intelligence at scale across the value chain in order to realize potential benefits in CPG industry.
The PoI implementation is backed up by Microsoft’s industry and data & analytics experts to define the current state, future roadmap, and select right use cases to deliver value and scale the platform on Azure. This helps CPG enterprise with data and analytics use cases around consumer, trade & marketing, supply chain intelligence. It delivers 2-5% margin improvement, 5-7% incremental sales & 10-15% potential cost saving.
POI has an underlying framework that consists of ready to use data models, algorithms and identified KPIs that speeds up the implementation for CPG industry. This framework leverages our bespoke Azure AI/ML models to empower CPG leaders to build stronger consumer connect, mutually rewarding retailer relationships, and build a streamlined supply chain.
PoI framework is built on Microsoft services and solutions like Azure Data Lake, Azure Cognitive Services, BOTs, Integration API Management, Azure Synapse, Azure App Service, Azure SQL and Azure CDN, and other Microsoft clouds.
Schedule and Deliverables
Week 1-3: Consulting-led Assessment
Deliverables: Business Requirements Document, Use case Identification, Platform Rollout Roadmap
Week 4- 7: Dev/Test/QA
Deliverables - Use case-led MVP/pilot, Data Strategy Roadmap, Design UI/Mockups, New use case roadmap
Week 8-10: Go-Live and Handoff
Deliverables: Data Lake environment in Azure, Insights, Dashboard, Intelligent Apps, QA and Test Results, Go-Live SOW, documentation, test cases and test results, automation scripts
Please note that schedule and deliverables may differ based on the scope of work.