Customer Insights on Azure: 4-6 Weeks, PoC

Explore customer behaviors and preferences to benefit from the knowledge that data gives you. By leveraging the potential of advanced analytics and AI in Customer Insights, you will be able to:

• bring together transactional, behavioral, and demographic data in real-time to create a 360-degree view of your customers,
• personalize marketing campaigns to acquire high-value customers,
• optimize the customer journey with out-of-the-box and custom interactive reports,
• predict customer needs using AI algorithms,

The entirety of the advanced analysis performed above is possible thanks to the integration of various data sources (ERP systems, CRM, mobile & weblogs data analytics) in one place. For this purpose, Depending on the scenarios, data sources, or processes, we use Azure services like Data Lake, Data Factory, or Synapse to preparing, cleaning, and integrating data.

Business Value:

• increased conversion,
• minimalized customer churn,
• optimization of marketing costs.

Price is based on the scope of work and the number of data sources.