Azure Managed Services- 3 Month Engagement

Operations Management, Optimization and Governance

This 3 month engagement or ongoing Managed Services offer leverages Azure’s limitless capacity and global scale to help customer drive agility and scale. Whether you’re new to Azure or already a Microsoft shop, our Azure certified cloud experts can help you architect, design, migrate, manage, secure and optimize cloud solutions.

Zensa offers a flexible approach, no matter the phase in your Azure journey. Our managed services can help you secure, optimize and govern your workloads by delivering a tightly integrated set of services with multiple tiers that fits your business.

Features ▪ Ongoing engagement to monitor, secure, optimize (cost & perf) workloads on Azure ▪ Collaborate with business owners and IT Teams to continuously refine cloud solutions ▪ Enhanced services to include Health and Perf Monitoring, OS Patching, BCDR, and 24×7

Support. ▪ Flexible, adaptable solutions and ability to meet customer's growing needs.

Deliverables ▪ Public/private Cloud accounts mgmt, cost insights and optimization dashboards ▪ Cloud operations and billing support with reconciliation and reporting ▪ Cloud platform service availability, health monitoring and workload management ▪ Backup and BCDR using Azure Site Recovery and Vault services ▪ 24×7 Escalation via Business Support, 24×7 Service Desk Support ▪ Compliance monitoring to close the gap of public cloud offering using a robust set of managed compliance controls and standards to adheres to compliance requirements.

Zensa's Process

Assess: Collaboratively, review customer's current support/service plans and determine service level agreements, requirements and options

Understand: Zensa will work closely with customer to understand the operational management of services in Azure, build a detailed plan to lessen complexity, accelerate transformation, and optimize investments.

Onboard: Fully onboard customer tenancies into our management framework (Lighthouse)

Manage: Health and performance monitoring, cost optimizations, security and compliance monitoring/enhancements. BCDR and backup solutions with always available, 24x7 support operations