DrDoctor is a patient engagement platform delivering the future of healthcare by moving clinically relevant patient interactions online. This improves care journeys by increasing safety and capacity, while cutting down cost.

DrDoctor is a multi-award-winning patient engagement platform that saves patients and hospitals time, effort and money by helping patients digitally engage with their healthcare provider. Our platform makes an instant impact by shifting clinically relevant patient interactions online. Our vision is a digital-first healthcare system that can meet the challenge of rising demand without sacrificing care quality. We are already working with more than 45 NHS Trusts and 17 million patients across the UK managing over 71 million appointments. Crucially ensuring patients get the care they need when they need it.

Our patient engagement tools optimise patient-provider communication with features such as digitised letters, appointment reminders and video consultations. Engaging with patients is key to enabling a better journey through wait list validation and freeing up capacity. DrDoctor communication products are bringing the NHS and patients together.

• Quick Question: Instantly validate waiting lists and free up capacity at the touch of a button. Set up a question for thousands of patients in less than 5 minutes. Pre-set different outcomes based on patient responses securely recorded on the DrDoctor Patient Portal.

• Broadcast Message: Built-in agility for communication at scale. Quickly and effectively communicate to patients, staff and volunteers through bulk messaging. Consolidate your communication channels to avoid fragmentation of care delivery.
• Video Consultations: Remote consultations controlled from your PAS. Clinicians can run mixed clinics and swap between appointment formats while patients can easily join on a web browser, phone or tablet device. With automated reminders and secure video links, both patients and clinicians arrive prepared for their appointment.
• Digital Letters: A fully integrated hybrid mail solution. Increase patient engagement by communicating with patients faster, through their preferred channels, and in the format they want and need every time. Patients able to view their hospital letters on their phone saving time and money.
• Notifications: Enabling notifications ensures patients are aware of any updates to their care journey.

Our NHS Customers say:

“This project has been an instrumental part of ensuring we’re providing patients with their appointment information in a timely manner, and in the formats that best suit them."