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Neuron7.ai Resolution Intelligence

Neuron7.ai

(8 évaluations)

Neuron7.ai Resolution Intelligence

Neuron7.ai

(8 évaluations)

Resolve Issues Faster in Customer Service, Field Service & Technical Support

Enterprise service organizations with complex products may have hundreds of thousands of potential malfunctions and resolution paths. The scale is beyond human capacity, and information about how to resolve issues is siloed, making it next to impossible to find the best resolution quickly.

Neuron7.ai helps diagnose & resolve issues faster by analyzing your service data from any source—structured and unstructured—to create a smart resolution repository.

Neuron7.ai identifies the best resolution path in less than 3 seconds, and provides step-by-step guidance to resolve complex issues within any CRM, chat, or other existing service workflow, enhanced by generative AI.

Neuron7.ai delivers 90%+ resolution accuracy and learns from every interaction, elegantly capturing knowledge. Your smart resolution repository continually updates, creating a single source of truth across service tiers and channels.

Buyers

VPs/Directors of Customer Service

VPs/Directors of Field Service

VPs/Directors of Technical Support


Key Industries

-High Tech

-Industrial Equipment

-Medical Devices

-Life Sciences

-Manufacturing

-Software

-Utilities

-BPOs


End Users

-Customers

-Call Center Agents

-Technical Support

-Field Service Technicians

-Engineering

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https://store-images.s-microsoft.com/image/apps.55429.8ff94607-f984-4264-b102-5612ff0e2f36.7fa3338f-6886-4629-9c37-2cbdb38ff8c1.1e0cd839-60a5-4f5f-9600-be74483ff3ce