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GLPI
ATH Infosystems
GLPI
ATH Infosystems
GLPI
ATH Infosystems
Version 10.0.13 + Free Support on Ubuntu 20.04
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This versatile platform also offers modules and plugins that extend its capabilities, allow. GLPI is an open-source ITSM and asset management software designed to streamline and optimize IT operations within organizations of varying sizes. It serves as a centralized platform for managing IT assets, tracking inventory, handling support requests, and implementing ITIL methodologies.The software offers a user-friendly interface that allows IT teams to efficiently manage their resources. It aids in maintaining a comprehensive database of IT assets, including details like hardware configurations, software licenses, purchase details, and user assignments.
Features of GLPI:- GLPI allows for the centralized management of IT assets, including hardware components, software licenses, peripherals, and other resources. It helps in tracking and organizing IT inventory efficiently.
- It includes a robust ticketing system that enables users to create, assign, and manage support tickets for IT-related issues or service requests. It streamlines the handling of incidents, changes, and problem resolutions.
- GLPI assists in tracking the entire lifecycle of assets, from procurement to decommissioning. It helps in monitoring warranties, maintenance contracts, and historical data associated with each asset.
- Provides functionalities to optimize IT services by offering tools for managing service levels, service catalogs, and ITIL (Information Technology Infrastructure Library) best practices.