Support and Monitoring
All HOSSTED products come with top-tier support and monitoring, backed by our deep involvement in the open source community.
Our support service includes:
- 24x7 uptime monitoring
- Ticket support
- Notifications for security and other updates
- Access to educational support content library
- OS Update Notifications
- Response timeNext business day
This image is Rabbitmq v3.9.7- the latest version.
- Asynchronous Messaging
Supports multiple messaging protocols, message queuing, delivery acknowledgement, flexible routing to queues, multiple exchange type.
- Developer Experience
- Distributed Deployment
Deploy as clusters for high availability and throughput; federate across multiple availability zones and regions.
- Enterprise & Cloud Ready
Pluggable authentication, authorisation, supports TLS and LDAP. Lightweight and easy to deploy in public and private clouds.
- Tools & Plugins
Diverse array of tools and plugins supporting continuous integration, operational metrics, and integration to other enterprise systems. Flexible plug-in approach for extending RabbitMQ functionality.
- Management & Monitoring
HTTP-API, command line tool, and UI for managing and monitoring RabbitMQ.
Our support service means we will provide remote assistance (via telephone or online communication) in response to requests pertaining to the following:
Basic, short duration installation, usage, and configuration questions.
Issue diagnosis: isolating cause/s of issue/s (for example, assistance interpreting traces and dumps for installation and code-related problems)
For known defects, available corrective service information and a method to obtain available program patches from the Open-Source supplier.
For additional support and devops services please contact us at HOSSTED