IAM Support/Consulting: ongoing 10 weeks impl.

Oxford Computer Group GmbH

### Consulting support for identity, access and security in hybrid und Azure environments
The OCG consulting support solution provide: * interactive engagement conducted on your premises * can involve proactive training tickets, briefings or demos built on the customer’s data or environment * consultation with support employees that are deep level experienced IT consultants with longtime experience in specific areas * optional assessment of OCG software components on compatibility (e.g. mobil devices firmware, Azure Functions, Azure Graph APIs Versionen, operating systems u.a.)  * Monitoring of errors/warnings * proactive consulting services for system extensions and modifications (e.g. new workflows, connections, policies, software modification, migrations) * secure consulting services environment with several technologies, like biometric access, monitoring, video surveillance, external monitoring, e.g. Protection One * all activities will be performed by consultants with security certification up to U3 level * Business support up to taking over complete IAM environment in case of events or loss of responsible administrators or employees * The costs below are for the Standard Support. Support hours for tickets are billed on top and will be invoiced per month - based on the used support work
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