Celebal Technologies - Digital Assistant, EKAA ITSM Chatbot on Microsoft Teams
Celebal Technologies Private Limited
EKAA ITSM bot is one-stop intelligent solution for all your IT support queries & requests
EKAA, an IT service management chatbot on Microsoft Teams, amplifies ITSM workflows with an AI-powered
conversational interface. It streamlines ITSM workflows by raising tickets, performing actions on them, checking the ticket
status, connecting with live agents, and performing other ITSM scenarios from one single interface.
Specific Features:
- Persona Based Access
- Increased Engagement with Enterprise Systems
- Enterprise Collaboration
- Enabled for Microsoft Teams
- Intuitive flows for busy executives
- Seamless integration with LOB Apps and Enterprise Apps
- Built for mobile
- Modern User Experience
Maximize Your Business Value with EKAA
- Increased Employee Engagement
- Simplification of Complex Business Processes
- Better User Experience
- Better Visibility
- Improved Customer Service
- Micro-analytics
- Effective Cost Management
- Measurable Employee Engagement
Core Benefits
- Increased Work Agility
- One Single Hub for Teamwork
- Secure Operations
- Instant Notification Alerts
https://store-images.s-microsoft.com/image/apps.17554.9946cbf2-c92a-4242-a947-513c9f2450ae.3c88d21f-4f99-457c-b572-0c4a5a19a8a3.7496a697-11a3-4de4-8435-0771bd15dbc1
https://store-images.s-microsoft.com/image/apps.17554.9946cbf2-c92a-4242-a947-513c9f2450ae.3c88d21f-4f99-457c-b572-0c4a5a19a8a3.7496a697-11a3-4de4-8435-0771bd15dbc1
https://store-images.s-microsoft.com/image/apps.28793.9946cbf2-c92a-4242-a947-513c9f2450ae.3c88d21f-4f99-457c-b572-0c4a5a19a8a3.9dbd998a-1539-4016-9d28-65178cfde184