Cloud Direct's Azure Managed Service offers a fully managed solution for monitoring, reporting and optimising your Azure environment. By following the Well-Architected Framework (WAF) principles, Cloud Direct ensures that your Azure environment adheres to industry best practices as they evolve. This framework focuses on key pillars including operational excellence, security, reliability, performance efficiency, and cost optimisation. The performance and optimisation reporting is based on the Azure Advisor score, which provides you with a current health score for each of the five WAF pillars. We then use this as the baseline to track improvements going forward. Through continuous improvement, Cloud Direct helps you achieve a well-architected Azure infrastructure that enables your business growth.

Additionally, the managed service includes Sustainability as a 'sixth pillar'. We help customers 'grow green' through carbon monitoring, reporting, and highlighting the Azure optimisations which will have a positive impact on sustainability.

Key features of the Azure Managed Service:

• Proactive Monitoring and Maintenance: Cloud Direct's Azure experts monitor your Azure environment 24/7, promptly addressing any performance issues or potential risks.
• Security: Implementing robust security measures, Cloud Direct safeguards your Azure infrastructure against threats through posture enhancements.
• Scalability and Performance: Cloud Direct optimises your Azure environment to deliver high availability, scalability, and optimal performance, enabling your applications to perform at their best.
• Cost Optimisation: By leveraging cost management tools and best practices, Cloud Direct helps you optimise your Azure spending, minimising waste and maximising return on investment.
• Continuous Improvement: Through regular performance reviews, Cloud Direct identifies opportunities for optimisation and enhancement, ensuring your Azure environment evolves with your business needs.

Having a team of experienced cloud specialists proactively managing and optimising your environment will enhance your investment into the cloud. Additionally, you will have access to our unique and in-house ProvideTM portal, available exclusively to Cloud Direct customers. We have developed ProvideTM as a centralised IT management system which you can use to manage your billing, forecast Azure spend and manage support tickets.

As a trusted and credible partner, you can be assured that proactive management, support and monitoring of Azure is safe with us.