Dell Technologies Managed Detection and Response with Microsoft (MDR)

Dell Technologies is pleased to offer Managed Detection and Response with Microsoft (MDR) and Tool Deployment and Configuration (TDC) services for our customers which is a complete end-to-end offer designed to keep customers secure using Microsoft Technology and experienced security analysts.

Microsoft Sentinel is an Azure-based SIEM(Security Information and Event Management)/SOAR (Security Orchestration, Automation and Response) solution for consolidating alerts across the Microsoft Security Stack and supports the integration and automation of 3rd party providers through dedicated connectors and ingest methods.

Dell Technologies has undergone Microsoft's rigorous Microsoft-Verified MXDR Solution verification process which ensures you are being monitored using Azure Lighthouse and following Microsoft's best practices and recommendations in addition to Dell Technologies expertise.

We utilize a follow the sun methodology to monitor customer environments 24x7, mitigating exposure for our customers on nights, weekends, and holidays when threat actors like to strike most. The seasoned analyst team will threat hunt, investigate, and assist in remediation, communicating the most important details to our customers so they can stay focused on activities that matter most to them while Dell can reduce noise and false positives.

Our core offer features are valued by customers in many industries including small and medium business, state and local government, healthcare, education, and large enterprise customers.

Offer features include:

• Onboarding the customer to the technology via Tool Deployment and Configuration Services

• 24/7 monitoring of endpoints, data, servers, data, and infrastructure

• Threat hunting and investigation

• Remediation assistance

• Performance and security policy tuning

• Quarterly reports with trends and advice on security posture

• 40 hours of Incident Response initiation, helping to escalate the most critical issues to our SIRT team

Rest assured that as a customer, you will be in great hands with the Dell Technologies MDR team. We will provide the critical resources and threat management you need to ensure you can reduce exposure and downtime due to cyber events.