Tailored to your digital transformation strategy, serving your priorities

Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.

CES23 is comprised of the following:

- Customer Engagement Platform combining the power of Amdocs and Microsoft to deliver best-in-class cloud-native, digital-first, AI-driven experience for both consumer and business customers. The platform spans the entire customer lifecycle – Marketing, Commerce, Sales, Ordering, and Customer Service – and leverages Amdocs Low-code Experience Platform for accelerated introduction of new customer experiences, and rapid Go-to-Market for any product or bundled offering, over any channel, in real-time and at scale.

- Amdocs Monetization Suite for monetizing the CSPs broad set of services and offerings, from traditional connectivity, through content and entertainment, to advanced digital services enabled by 5G, Edge, Cloud and programmable networks. With 5G Value Plane and the new Freestyle Billing offering, the Amdocs Monetization Suite enables service providers to leverage new monetizable network elements to introduce new monetization models as well as new business models (e.g., B2B2x, Private Enterprise Networks, and Network as a service), aligned with the needs of the integration era and the partner-powered economy

- Amdocs Intelligent Networking Suite for business driven, intent based, end-to-end orchestration across the dynamic programable network, edge and cloud to create new network powered revenue opportunities and autonomous operations

- Amdocs Catalog spanning the entire BSS-OSS suite for flexible, marketing-driven service creation and packaging

- CES B2B holistic offering modernizing and streamlining the Lead-to-cash process and introducing B2B Marketplace to leverage B2B and B2B2x growth opportunity.