3 hour workshop designed to help brands accelerate their technology architecture transformation, focusing on how to connect customer data across the marketing ecosystem with Azure & Customer Insights
A key challenge today for many brands is being able to create and share a common and consistent view of a customer across the range of channels in which they operate. This is hindering the ability to use data to drive more valuable experiences for customers and businesses and blocking the potential value of many marketing technology investments.
AKQA will help define your current challenges and identify the most valuable activities to prioritise to deliver your customer experience goals.
Agenda: - Current marketing architecture mapping - Use case matrix mapping - CX challenge identification - Future state data objectives - Target Azure data architecture
Output: AKQA will clearly define the current marketing architecture as well as how to achieve the top five use cases to connect and unlock the value of your brands data using Azure DataLake, and creating a view of how data centralisation can be optimised utilising Dynamics Customer Insights to facilitate a unified view of the customer.