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RedPoint Interaction™

RedPoint Global Inc.
Leverage all your data to drive cross-channel customer engagement

Campaign Management to Drive Rich, Omnichannel Customer Interactions

Execute across the complete lifecycle of customer engagement with a campaign management solution that makes every interaction more personalized and engaging. With RedPoint Interaction™ you can engage customers in a continuous dialog, across the full spectrum of channels – digital, traditional, inbound, outbound – all from a single visual interface.

RedPoint Interaction is database and data model-agnostic. It scales to meet growing needs rapidly and cost-effectively. RedPoint Interaction delivers pre-built integrations with leading email services, mobile messaging services, social media, and more. It facilitates teamwork across fragmented organizations with integrated collaboration tools, and allows you to plan, budget and track results.

RedPoint was rated a Leader in The Forrester Wave™: Cross-Channel Campaign Management, Q3 2014 in its first appearance. It was ranked highest in cross-channel integration and customer satisfaction.

If you’re interested in RedPoint Interaction, download the following checklist & order form at RedPoint Interaction Client\Environmental Details. Complete each of the required setup steps in order to customize RedPoint Interaction for your virtual environment.