Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests.
Rezolve.ai from Actionable Science is an advanced full-featured IT Service Desk Platform that is designed to Auto resolve a full range of IT Requests right from Microsoft Teams. Rezolve.ai platform provides the capability to run your entire IT service Desk - while leveraging advanced AI to automate up to 45% of the requests.
Our Mantra - Why just track when you can REZOLVE!
Full-Featured IT Service Platform
- IT Helpdesk Chatbot for Microsoft Teams
- Inbuilt Advanced Knowledge Management with prebuilt Knowledge on leading SaaS products
- Incident Management to track Tickets (plus integrations with leading ITSM platforms)
- Live Chat to connect users with your IT Agents real time
5 Types of AI-powered Auto resolution skills
- Knowledge Skill: Personalized answers to specific questions like "How do connect to guest WIFI"?
- Task Skills: Getting things done like Password reset, Access Requests, Software Provisioning
- Process Skills: Multi-day, multi-user, multi-system tasks like Employee Onboarding
- Microlearning skill: Rapid learning inflow of work with short conversational learnings
- Expert connect skill: Connect to the right expert in real-time through live chat or offline through an Incident
- Up to 45% Auto Resolution of User Requests
- 4-7X ROI over 3 Years
- 80%+ Positive User Ratings
- SOC Type II Certified
- GDPR Compliant
- HIPAA Compliant
- Azure-hosted and built for business continuity