Digital Voice Assistant
Born Digital s.r.o.
Digital Voice Assistant
Born Digital s.r.o.
Digital Voice Assistant
Born Digital s.r.o.
Multichannel AI platform automating unstructured interactions with their customers.
Born Digital AI Digital Assistant is multichannel AI platform helping our clients to automate interactions with their customers. It includes all major channels such as voice (voice assistants), chat or social media (chatbots) mails (e-mail processing) and others. The platform provides full customer insight analytics and advanced graphical interface.
Business objective of the platform is to increase digital level of contact centres
and:
- REDUCE OPERATION COSTS by automation of unstructured
human conversation
- INCREASE SALES POTENTIAL by identification of top
sales interactions and intelligent call routing
- IMPROVE CUSTOMER EXPERIENCE by avoidance of unnecessary
call reasons and prediction model
- IMPROVE EMPLOYEE SATISFACTION by automation of repetitive
tasks
Why we are unique:
- TECHNOLOGY: our own products applying latest AI based disruptive
technologies
- BUSINESS: unique concept and experience with complex digital
transformations
- CUSTOMER FRIENDLY GUI: independence on IT resources
- PRICING: flexible
and competitive pricing