Introduction

HCL's Smart Water Analytics Solution provides actionable, near real-time insights and visualization across the business assets, processes and end customers.

Data (real-time, batch and stream) from various systems can be integrated to the solution to enable actionable insights to assist in the prioritization of Utility there by Utility can achieve its core objectives.

Solution

The solution consolidates all operational data gathered from many systems, including SCADA systems, Asset management, CIS, etc. This data is captured and centralized into a data lake which will enable Utility to better utilization of its existing IT investments. The analytics layer applies advanced analytics and machine learning algorithms to generate insights which will be visualized on a unified dashboard for business users to utilize. The Solution provides a near real-time view of all work happening across Utility's enterprise-wide asset base, including both operational and customer-related work.

HCL will leverage existing IPs/ accelerators to expedite onboarding of source systems and faster realization of use cases. Some key platform capabilities such as Data Lineage and Operational monitoring shall also be addressed by these frameworks which will result in significant reusability and automation benefits to the Utility.

HCL Accelerators IPs:

For Data Ingestion

Sketch: Accelerates the ingestion process by utilizing the pre-built data pipelines)

For Data processing

Sketch: Accelerate the data processing layer with the pre-built data pipelines)

Gatekeeper: QA solution for Data Process and Transformation Testing

For Data Quality

Gatekeeper: QA solution for Data Process and Transformation Testing

Solution components:

The solution leverages Microsoft Data Services such as ADF, IoT Hub and Event hub for integration; Azure Data Bricks, Synapse, Azure SQL, Cosmos DB and Azure Data late for Data storage & transformation; Azure ML, Azure Analysis services and Azure cognitive services for modelling and advanced analytics; and Power BI, Power BI mobile Apps for Data visualization.

Benefits

Monetary & Operational benefits

Reduce non-revenue water loss and improve revenue
Helps in detecting leaks before they escalate to major usages/ asset failures
Proactive monitoring and alerting helps in reducing major outages caused by pipeline bursts and water leaks
Optimizes the pressure to pump water and thus reduces energy consumption
Predict future failure points and track network changes, giving a more complete picture of its water network
Empowers field services with right insights and actions
Provides a summary view of work status and statistics grouped at different levels, checks service level agreement (SLA) adherence, measure work performance, analyze crew performance
Improve customer and staff experience by consolidating all the relevant data into one place and serving it back to the operational systems in a timely and relevant manner.
Helps in water audits, regulatory and compliance requirements

Improved Customer Services

Improves/proactive response time to incidents
Provides enhanced visualization from different feeds like call center, social media and helps the Utility to address the issue
360 view of customer information

Unified Dashboard view

Unified view of data from all treatment plants
Provides 360-degree view of the entire network

Audit, Regulatory & Compliance Support

Early warnings about illegal pollution of the sewerage network
Simplifies audit process

HCL Smart Water Analytics Solution for Water UtilitiesHCL Technologies Limited.

HCL Smart Water Analytics Solution for Water Utilities

HCL Technologies Limited.

HCL Smart Water Analytics Solution for Water Utilities

HCL Technologies Limited.

HCL Smart Water Analytics Solution for Water Utilities
HCL Technologies Limited.