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Infosys AI Powered Smart Insights

Infosys Ltd

Infosys AI Powered Smart Insights

Infosys Ltd

A bionic business analyst that automates dashboard analysis and augments smarter and faster decision

The AI-powered Smart Insights solution automates report and dashboard analysis by detecting anomalies, deep-diving to find the topmost drivers behind the anomalies and providing AI-sequenced smart English narratives in the dashboard. These narratives can also be prioritized based on usage patterns or business justifications. This makes formulating business intelligence insights seamless and enables the organization to democratize data-driven decision-making.

Business users typically apply the 80/20 rule and focus only on 20% of the exceptions; they do not try to drill down and use dropdowns to interpret reasons unless there is a sufficient bang for the buck. That leaves dollars on the table. Whether something is considered an exception is also not scientific or robust. This solution automates the process, makes it quick and without manual intervention, and automatically refreshes narratives when the report refreshes. It reduces the number of clicks and effort required by users to interpret unusual movements in KPIs on dashboards.


The integration of AI into the regular BI process helps the organization take smarter business decisions with accuracy and efficiency at scale. We have applied AI to the regular BI tasks, which enables identifying and analyzing trends and exceptions and adding narratives to the same dashboards. It also provides a digital boardroom with a sequencing narrative to tell a story.​

The accelerators available under AI Powered Smart Insights are as below:

  • Auto-drill down and pattern analysis
    • Use of both internal and external attributes (if available)
  • Automation to annotate and provide narratives
  • Digital Boardroom, a story-telling sequence of narratives and visuals
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