Phone System is the software that can be added to versions of Microsoft Office 365 to create a Cloud PBX (private branch exchange, or phone system) using Teams.
You can make and receive calls with a Teams compatible desk phone or using the Microsoft Teams software on your desktop, laptop or mobile phone. This provides full telephony functionality; making and receiving calls, simple voicemail and transferring calls. All this functionality is available ‘internally’ across your company network ‘out-of-the-box’.
To connect to the outside world you need a Microsoft Calling Plan or Direct Routing. Direct Routing is the way you connect your Office 365 Phone System to the outside world.
We’ve kept it simple, for a one-off monthly fee per user, we provide you with;
Call routing through a Session Border Controller (SBC)
A DDI number per user Connection via SIP trunks
Full monitoring and support
Call charges are on top and are billed per minute just like with any ordinary business phone system agreement.