Developed in conjunction with the ATI, the SITA Flex platform enables airports and airlines to build native applications and transition seamlessly to mobile/touchless passenger service applications that will leverage passenger’s mobile devices for interaction with all key touchpoints within the airport.
For example, passengers will move through the airport without physically touching SITA Smart Path Bag Drop, SITA Smart Path Kiosks, and SITA Smart Path Gates by using their facial biometrics and their own devices via native applications powered by SITA Flex. Off-airport check-in and passenger management peripherals can be located anywhere.
Such low-touch capabilities can also be combined with SITA AT BORDERS capabilities to help governments re-open borders.
Similarly, mobile-enabled staff can use mobile devices powered by SITA Flex to work wherever and however their needs demand, while still taking advantage of shared devices - increasing agility for normal as well as disrupted at-airport operations.
SITA Flex delivers the following benefits for airports and airlines: