Features

Workativ Assistant integrates with Microsoft Teams to enable an intelligent self-service solution for employees. With the Microsoft Teams, Azure AD, and Office 365 integration, adding employees to mailing groups, and new groups can be created with ease. Employees can receive support right from within Microsoft Teams Chatbot. To reduce Helpdesk costs and improve productivity levels for employees and IT Help Desk teams, Workativ Assistant  helps companies purpose-build an efficient workplace IT and HR Bots with out-of-the-box automation capabilities. Employees can then use the chatbot to resolve repetitive IT or HR issues and service requests autonomously without the need to contact Helpdesk.  Bots built with workativ can fully automates a request, e.g., the onboarding of a new employee, creating and managing distribution lists, unlocking accounts, and much more. Some of the benefits bots brings to your helpdesk - automate repetitive tickets and reduce 30% to 40% call volume to help desk. Live Agent Handover on MS Teams. Get rid of your expensive live agent chat software. Move your live agents to MS Teams now.

Get your FREE MS Teams chatbot at here to go live instantly!