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https://store-images.s-microsoft.com/image/apps.27649.c8405a84-65a0-4c42-9401-73b37e04e6d7.2cd6ed45-b25e-4cff-9bfb-0d3b03604bf1.d3dcc676-fdc0-4231-9eab-071ef41c95a6
USD 50 000

Utgiver

Altoros
Tjenestetype
Implementation
Gold-kompetanserGullmerke
Application Development
Silver-kompetanserSølvmerke
Cloud Platform
Løsningsområder
App ModernizationData PlatformMigration
Bransjer
Detaljhandel og forbruksvarerMyndigheterBil, mobilitet, transportIndustri og produksjonFinansielle tjenesterOther Public Sector IndustriesTilstand
Land/område
United States
Stater
Alabama
Alaska
Arizona
Arkansas
California
Mer ...
Tjenesten tilbys i følgende stat/provins i United States
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

    • Managed AKS Services Support: 10-Wk Implementation

    Altoros

    8x5 remote support with sufficient SLAs on Production and Non-Production environments AKS environments audit Regular health checks and monthly check-ins to address any issues or concerns

    Activities

    • Ticket resolution: Issues resolution, support coverage, issue categorization and analysis

    • Ensure environments are stable, matching reference architecture and are created/deleted as required

    • Manage the platform and associated infrastructure

    • Manage day-to-day operational tasks including upgrades, backup and restore, user onboarding, load balancing, and bug fixes

    • Manage service integrations for the platform

    • Report on Key Scaling Indicators, Key Performance Indicators and taking appropriate action to ensure high utilization and SLAs are me

    Outcomes

    • Lower operational costs and reduction in time spent on operations
    • Higher development to operator ratio
    • Developers spend more time on app development
    • Decreased deployment times
    • Faster time to market
    • High availability foundation
    • Enhanced security

    Target Audience

    • Architects
    • Operators
    • DevOps engineers

    Platform

    AKS

    Maximum Response Time

    P1 Tickets < 40 minutes P2 Tickets < 4 hours P3 Tickets < 24 hours

    Resolution Time

    P1 Tickets < 5 hours P2 Tickets < 3 business days P3 Tickets < 5 business days

    Details

    40 hours of ticket activities included during business hours (8AM to 5PM) If more support hours are needed within a given month, customer is to be billed at a standard billable rate

    Mer informasjon
    Altoros Overview
    https://store-images.s-microsoft.com/image/apps.30151.c8405a84-65a0-4c42-9401-73b37e04e6d7.929371bf-8cfb-4338-8133-0f2e949adfbf.eea237e5-f9cc-46fd-bc13-8672b4934c3f
    https://store-images.s-microsoft.com/image/apps.30151.c8405a84-65a0-4c42-9401-73b37e04e6d7.929371bf-8cfb-4338-8133-0f2e949adfbf.eea237e5-f9cc-46fd-bc13-8672b4934c3f