Azure Support Engineer Troubleshooting Azure: 3 Days Workshop

AZ-720T00: Azure Support Engineer Troubleshooting Azure Connectivity course covers the connectivity issues that a network engineer will typically encounter and the troubleshooting steps to resolve these issues.

Target Audience

• As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem.

Prerequisites

Required

• Experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits.

Agenda

Day 1

• Troubleshoot business continuity with Microsoft Azure

	1. Troubleshoot Azure backup and recovery issues
	2. Restart a failed backup


• Troubleshoot name resolution issues in Microsoft Azure

	1. Troubleshoot Azure internal name resolution issues
	2. Troubleshoot public DNS issues

• Troubleshoot cloud and hybrid connectivity in Microsoft Azure

	1. Troubleshoot ExpressRoute connectivity
	2. Troubleshoot site-to-site VPNs
	3. Troubleshoot point-to-site VPNs
	4. Troubleshoot virtual network connectivity
	5. Troubleshoot virtual WAN issues

Day 2

• Troubleshoot platform-as-a-service issues in Microsoft Azure

	1. Troubleshoot PaaS services
	2. Troubleshoot PaaS integration issues
	
• Troubleshoot authentication and access control issues in Microsoft Azure

	1. Troubleshoot Azure AD authentication
	2. Troubleshoot hybrid authentication
	3. Troubleshoot authorization issues

• Troubleshoot network security issues with Microsoft Azure

	1. Troubleshoot network security issues
	2. Troubleshoot NSGs
	3. Troubleshoot Azure Firewall
	4. Troubleshoot latency issues within a virtual network
	

Day 3

• Troubleshoot routing, traffic control, and load balancing in Microsoft Azure

	1. Troubleshoot routing and traffic control
	2. Troubleshoot load-balancing issues
	
• Troubleshoot connectivity issues with virtual machines in Microsoft Azure

	1. Choose between Azure Bastion or just in time VM access
	2. Troubleshoot issues with Azure Bastion
	3. Troubleshoot just in time VM access
	
• Troubleshoot VPN gateways in Microsoft Azure

	1. Troubleshoot site-to-site VPNs
	2. Troubleshoot point-to-site VPNs