Azure Cloud Operating Model: 3-Wk Assessment

A Cloud Operating model defines the processes, tools and standards that all applications and services should follow in order to build, maintain, and improve the applications deployed on the Azure cloud.

Building a strong and consistent operating model for the Azure Cloud is key to operational efficiency. NTT will review all critical operational processes and tools that should be defined and implemented to achieve a high degree of automation to drive operational efficiency. The processes and tools considered include access management, logging, monitoring, change management, backup, disaster recovery, KPIs and SLAs.

During the Azure Cloud Operating Model Sprint, NTT will, though a series of workshops:

*Understand operational processes and tools currently in use. *Review each operational topic evaluating its current state in order to understand how it fits in the context of the Azure cloud infrastructure. This includes reviewing areas of the current IT footprint including governance foundations, networking strategy, security and compliance requirements, IT access model and monitoring framework and operational model. *Evaluate cloud-native alternatives to current operational tools and processes and make recommendations through a comparison of the benefits and drawbacks *Create a high-level roadmap for a, Azure Cloud Operating Model, including aspects such as current and future state operational service KPI’s and *SLA’s, change management for cloud, ticketing and alerting best practices and cloud resource management.

As a result, the following outcomes ae provided to the client:

*Operational Model: Includes all the topics within the Operations Adoption Area indicating the target recommendations for each *Roadmap for Azure Cloud Operation Implementation: Creation of a roadmap for target recommendations; states the current status of each topic, the target outcome, the priority and the primary steps for implementation.