https://store-images.s-microsoft.com/image/apps.16287.52508470-7b19-441a-a196-639d5fa546d1.e2deaf1a-eeeb-44d4-a59c-4ed7b770a33b.18f68a42-e0cf-4f62-812d-b7b3802db7a0

Ctelo Office Connect for Microsoft Teams

CTELO

Ctelo Office Connect for Microsoft Teams

CTELO

Adding business telephony to Teams in countries with strict telecom regulations (Direct Routing).

Ctelo Office Connect is an add-on to Ctelo Business Phone that connects offices in countries with strict telecom regulations. This enables deploying a global telephony solution based on Microsoft Teams. Ctelo Office Connect Standard


Ctelo Office Connect Standard (One Office Connect licence)

A hardware appliance is deployed at the Company Office location, is connected to the Ctelo Operations Center and is managed as part of the Ctelo Business Phone Cloud.

  • 99,9% SLA, best effort due to customer responsibility of the following per hosted unit:
    • Firewall SLA
    • Datacenter SLA
    • LAN/WAN SLA
    • Internet access SLA
  • Daily backup
  • Quarterly Software Updates
  • Proactive Quality monitoring of Ctelo Business Phone licensed users
  • Advanced Hardware Replacement (AHR)
  • 5-7 business days for hardware replacement, depending on the location
  • Minimum 3-year agreement​
  • Requires Ctelo Business Phone

Ctelo HA Office Connect (Requires two Office Connect licences)

Two hardware appliances are deployed at the Company Office location and are configured in a fully redundant setup. The service is connected to the Ctelo Operations Center and managed as part of the Ctelo Business Phone Cloud.


  • 99,99% SLA, best effort due to customer responsibility of the following per hosted unit:
    • Firewall SLA
    • Datacenter SLA
    • LAN/WAN SLA
    • Internet access SLA
  • Daily backup
  • Quarterly Software Updates
  • Proactive Quality monitoring of Ctelo Business Phone licensed users
  • Advanced Hardware Replacement (AHR)
  • 5-7 business days for hardware replacement depending on the location
  • Minimum 3-year agreement​
  • Requires Ctelo Business Phone

https://store-images.s-microsoft.com/image/apps.37926.52508470-7b19-441a-a196-639d5fa546d1.6d94f62f-75c3-451a-a42c-ac55f9d03db5.07248a79-e36a-4227-a673-36191bb8faf2
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https://store-images.s-microsoft.com/image/apps.37926.52508470-7b19-441a-a196-639d5fa546d1.6d94f62f-75c3-451a-a42c-ac55f9d03db5.07248a79-e36a-4227-a673-36191bb8faf2
/staticstorage/9d8c81a/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.61297.52508470-7b19-441a-a196-639d5fa546d1.e2deaf1a-eeeb-44d4-a59c-4ed7b770a33b.7fe32a8b-e527-4b36-abbd-9c4628b9e7dd
https://store-images.s-microsoft.com/image/apps.41720.52508470-7b19-441a-a196-639d5fa546d1.e2deaf1a-eeeb-44d4-a59c-4ed7b770a33b.d1d713ae-5cf7-46ce-8153-183334f5debf