The "Intelligent Azure Managed Services" offering by The Henson Group is designed to provide comprehensive and top-tier support to ensure successful business operations on Azure. This service is particularly suited for organizations with limited IT staff, those lacking in Azure experience, or businesses new to Azure. It addresses concerns about Azure's security, consumption, and management, especially for teams overwhelmed by Azure's demands and struggling to focus on strategic goals. The offering is a solution for businesses facing out-of-control operational expenses (OpEx) due to Azure. The Standard Managed Services package includes a wide array of services: Support and Management: Providing fundamental support and management services. Advisory Advanced Support: Available for an additional fee, this offers more in-depth support. Cloud Infrastructure Monitoring: Using Logic Monitor for robust monitoring capabilities. Problem Management: Addressing and resolving issues efficiently. Storage and Archive Management: Effective management of storage and archival needs. Disaster Recovery Support: Ensuring business continuity in case of disasters. Monthly Service Report: Delivering regular updates and insights on service performance. Application Performance Monitoring: Utilizing Datadog for application monitoring. OpenAI Model Training & Support: Assistance with training and supporting OpenAI models. Incident Management: Handling and resolving incidents promptly. Service Level Management: Managing and maintaining service levels. Request Fulfillment: Efficiently fulfilling service requests. Network Management: Overseeing and managing network-related issues. Event Management: Handling various IT events. Availability Management: Ensuring high availability of services. Backup and Restoration: Covering servers and databases for comprehensive data protection. Operating System Patch Management: Keeping operating systems up-to-date and secure. Quarterly Architecture Review: Regular reviews for optimal infrastructure architecture. Advanced Security Monitoring with Azure Sentinel: Providing high-level security monitoring. Cloud Strategy Advisory Service: Strategic guidance for cloud initiatives. This robust offering is tailored to aid businesses in maximizing their Azure investments, ensuring secure, efficient, and strategic cloud operations​​.