Mida Attendant Console is a 100% web-based solution that allows your operators to give your customers the best service possible, and provides you with real-time smart reporting systems.

KEY FEATURES

• Easy to implement with 2-minutes quick set-up
• Support most legacy PBXs, easing migration to Teams
• Seamless mix of different terminals used by agents (Teams and/or Mida Attendant Console)
• Fully integrated with corporate directory and Microsoft Active Directory

In addition to facilitating remote work with a 100% web-based attendant console, it also:

• Provides user-friendly UI for reception operators
• Is certified for visual impaired operators
• Gives full control from the console with mouse and keyboard shortcuts

Mida Solutions has different solutions to run the Microsoft contact center, with the freedom for customers to select a standalone solution like Attendant Console or Compliance Recorder or even opt for the full Mida C3 - Cloud Contact Center. To learn more about those solutions, visit our site midasolutions.com