The Patient Experience (PTx) today is changing at a rapid pace. COVID-19 in many ways redefined patient centricity. More educated and empowered patients equipped with data from wearables, health apps and other digital care devices are playing a larger, more active role in medical decision-making. The bar has been raised and patients now expect a frictionless healthcare experience with more control and access to integrated and holistic data flow across all stakeholders involved in their continuum of care.

Patients are looking for a superior experience while filling their prescriptions and our Life science customers are looking to enhance patient adherence. Leveraging the Microsoft healthcare cloud with Wipro’s Connected Care Platform, we are creating a one-stop-shop for patients to get all prescription related details (co-pay amount, nearest pharmacy, sponsor coupons, pharmacy discounts etc.) even before the doctor has sent their prescription to the pharmacy.

About this Solution offer:

1. Patient engagement – Personalized content and notifications with multiple touchpoints to engage with patients in office or virtually
2. Patient Prescription Module – Show patients the cost of medication, sponsor coupons and discounts available and the best location to fill the prescription while meeting with their physician
   
3. Treatment Plan Adherence – Various adherence tools including gamification methods to engage patients to stick to their treatment plans and keep healthy
   
4. Healthcare Professional Connect – Appointment and medication refill and scheduling reminders
   
5. Social and Collaborative care – Connect to resources including second opinion options, caregiver tools, and social media and advocacy communities
   
6. Educational Resources – Targeted resources and education to help patients understand their disease and the management of it, including medication and side effect information
   
7. Health Monitoring – Integrate remote monitoring through the use of digital devices, apps, wearables, as well as patient self-reported outcomes.
   

To learn more and get a demo of this solution please contact Dawei.qian@wipro.com or Gaurica.chacko@wipro.com