Utilities Co-Pilot: Your Ultimate Utility Virtual Assistant. Efficiency, Insight, and Control at Your Fingertips.

E& Enterprise proudly introduces Utility Co-Pilot, a groundbreaking Utility VirtualAssistant that enhances the way you manage your utilities to deliver efficiency, transparency and customer satisfaction.

It seamlessly integrates AI into your existing infrastructure, enabling access to underutilized data from Smart Grid implementation.

It leverages AI and Data to seamlessly manage various workflows across organization and customers, enhances operations, streamlines reporting, and empower key departments. Furthermore, it understands user queries and provides real-time assistance, including offering information or advice, and performing tasks related to utility management.

Supported by a team of data scientists, data engineers, prompt engineers, domain experts and business leaders, e& enterprise and Microsoft are using Microsoft's OpenAI services and Azure services to create the future of Utilities by enabling Generative AI (GenAI) for many business use cases that can be scaled and that are built on a foundation of trust. GenAI is a subset of deep learning that involves training a model to generate new data.

Utilities Co-Pilot Features:

• Advanced Tools: Streamlines operations and enhances decision making across departments. • Actionable Insights: Management Reporting transforms data into comprehensive reports for informed decision-making. • Real-time Updates and Collaboration: Receive immediate updates on applications, including O&M, customer reporting etc. • Improved visibility & Response time: Track, monitor, and manage processes efficiently. • Executive decision making at pace and certainty: Empower leadership to make decisions quickly and confidently. • Streamlined Business Processes: Improve efficiency and productivity by automating repetitive tasks, integrating systems to improve data flow, reducing errors, and improving communication. • Data-Driven Efficiency: Boost collaboration and effectiveness in utility management with AI-powered support.

Customer benefits:

• Usage Alerts: Stay informed with daily and weekly consumption alerts for data-driven choices. • 24/7 availability: Available continuously without any breaks or downtime • Outage Reporting, Monitoring, and Tracking: Access real-time updates and report incidents with uninterrupted service. • Energy Tips: Receive energy-saving tips to cut costs, optimize AC use, and benefit from TOD tariffs. • Personalization: Personalized experiences based on customer preferences and past interactions. • Billing Control: Report issues, request connections/disconnections, and gain insights into usage. • Feedback Loop: Share crucial feedback for ongoing service enhancements and exceeding expectations.

How it works:

E& provides a lifecycle of offerings on Azure from ideation to execution:

• Understanding client challenges and usecases • Assessments & collaborative proof-of-value workshops • Getting your data ready for GenAI • Preparing workforce & building skills for GenAI • Conducting discovery & model training • Executing delivery integration & deployment • Establishing operations that mitigate risks • Applying controls and governance to build trust Our Gen-AI Solution provides a conversational application with end-to end AI stack ensuring Data Security & Governance, User Management, Network Security, Scalable Architecture & Infrastructure and seamless Integration with Data Source Systems (Cloud & On-Prem), with a Governance model in place.

Use cases:

Utilities Co-Pilot brings the power of analyzing your own data, at the finger tips of your business users, field personnels, operations specialists, end customers etc. They can perform the following with just a query.

• Data Insights • Predictive Analytics • Clustering • Reasonings

Join the utility revolution today and experience the transformative power of AI in utility management with Utility Co-Pilot.