ReportGen: 5-Hrs Implementation

In the dynamic realm of cybersecurity, Security Operations Centers (SOCs) play a pivotal role in identifying, responding to, and mitigating security incidents. Efficient communication and information sharing are critical for SOC analysts to maintain situational awareness during their shifts.

In this blog post, we’ll explore how the “SOC Shift Email Playbook” in Microsoft Sentinel addresses this need by automating the process of summarizing and disseminating incident information to SOC analysts at the end of each shift.

Overview of the “Shift Email Playbook” Microsoft Sentinel’s Playbooks offer a powerful framework for automating security operations, and the “Shift Email Playbook” is designed to enhance SOC efficiency. This playbook is designed to be triggered automatically every 8 hours when the SOC analyst shift is over. It will provide a comprehensive list of incidents along with their statuses, closure time, and check if any incidents are breaching the SLA (Service Level Agreement).

Customization Options Recognizing the diverse needs of SOC analysts, the playbook allows for customization. Analysts can adjust the frequency and timing of email notifications, ensuring that the playbook aligns with their preferred workflow.

Conclusion In this blog post, we have demonstrated the creation of a custom playbook in Microsoft Sentinel for SOC shift email reporting with SLA measures. By implementing this playbook, SOC analysts can automate the process of generating incident reports, ensuring timely resolution, and identifying any breaches of SLA.

Remember, effective incident management is crucial for maintaining the security posture of your organization, and this playbook will help streamline the process.

Feel free to reach out to us if you have any questions regarding this playbook!

Note: The initial consultancy offered by Systems Ltd will be free of cost. The implementation of the project will be charged based on the scope of the project discovered during consultancy.