ITSM SaaS Solution for the Enterprise.
assyst is the most feature rich, OOTB, COTS ITSM software available today that is disrupting the market. The solution is unique in that customers simply “activate” features Vs custom developing them thus rapidly reducing our customer’s time to value and TCO for ITSM tooling while dramatically accelerating their adoption of ITSM automation and increasing their IT maturity. assyst was built for the cloud so provides a user friendly, highly scalable and performant solution for the digital age. With all 16 ITIL Processes verified by Pink Elephant and over 1000 large-scale implementations worldwide, assyst on Microsoft Azure is the safe and proven choice for the Global 5000 who want better outcomes with reduced complexity. assyst by Axios Systems is Power Simplified.
Through adoption of a service‑focused approach to the actions and processes that make up daily work life, ITSM tools help the enterprise operate faster and be more agile than ever before. Through an omni-channel service consumer experience, ITSM tools help detail, organize and automate work, removing manual intervention and digitizing the user experiences of business and IT staff. ITSM tools boost productivity, increase availability while improving the perception of IT.
Axios assyst is where people collaborate to get work done across the entire IT organization, rapidly create new services, deliver faster and higher quality services, and more importantly – manage these IT services in a way that supports business goals.
ITSM tools help exploit cross-platform automation and machine learning to bring unprecedented levels of transformation. Detect-analyze-resolve bots & augmented processes using AI to help eliminate the mundane and free resources to innovate on the digital agenda.
Five features that differentiates assyst from the competition:
1>Most OOTB Features through in-tool configuration that do not break upgrades
2>Info Zone with assyst Intelligence ( AI )
3>Cognitive Learning powered by Microsoft Azure AI Services
4>Modern, intuitive and easy to use experience for users
5>Native ITOM Capabilities OOTB or Integrate with existing ITOM tools in use