New Signature’s Windows Virtual Desktop (WVD) Management service provides a flexible, secure and scalable virtual desktop environment that can be used to provide seamless access to centralized applications and data to staff remotely or in the office.
WVD requires expertise in order to maximize business benefits
and deliver the optimal user experience. New Signature will
monitor the health and availability of your WVD environment
to ensure your workforce can operate unimpeded on their daily
activities, maximizing collective output.
Our dedicated level 2 and 3 support teams and Operations
Center sit discreetly within your existing IT service delivery
capabilities, integrating with your internal processes and
workflows and providing cloud-like operational agility,
elasticity and productivity.
How does WVD Management Benefit my:
Once deployed, WVD can become the cornerstone of
your users’ computing environment. It is vital if you
equip your users with this latest technology that you
are there to support them 24x7. Whether users cannot
access virtual desktops remotely, or applications are not
functioning correctly, we’re here to help and support
them, every step of the way.
We use Azure Monitor and Log Analytics Workspace,
bonded to ServiceNow to provide round-the-clock
monitoring of your virtual desktop, which allows us to
remediate any potential issues faster and ensures your
environment stays secure. WVD natively integrates with
Microsoft 365 and extends Windows support in the cloud,
providing the most seamless experience for your users.
For organizations with an existing or planned investment
in Microsoft 365 or Windows 10 Enterprise licenses, or
those with a legacy Virtual Desktop Infrastructure (VDI)
environment WVD can offer significant savings as it takes
advantage of these existing licenses to provide a highly
competitive, cloud-native VDI solution.
Our WVD Management service comes with service
reporting to give you greater intelligence into your
operations and technology performance. Our experts
will provide you with monthly reports that will include
incident reviews, identification of possible chronic
problems, trends and a recommendations report of
solutions and a suggested future roadmap.