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Windows Virtual Desktop Management

New Signature

Windows Virtual Desktop Management

New Signature

New Signature’s Windows Virtual Desktop (WVD) Management service provides a flexible, secure and scalable virtual desktop environment that can be used to provide seamless access to centralized applications and data to staff remotely or in the office.

WVD requires expertise in order to maximize business benefits and deliver the optimal user experience. New Signature will monitor the health and availability of your WVD environment to ensure your workforce can operate unimpeded on their daily activities, maximizing collective output.

Our dedicated level 2 and 3 support teams and Operations Center sit discreetly within your existing IT service delivery capabilities, integrating with your internal processes and workflows and providing cloud-like operational agility, elasticity and productivity.

How does WVD Management Benefit my:


Workforce?
Once deployed, WVD can become the cornerstone of your users’ computing environment. It is vital if you equip your users with this latest technology that you are there to support them 24x7. Whether users cannot access virtual desktops remotely, or applications are not functioning correctly, we’re here to help and support them, every step of the way.

Workloads?
We use Azure Monitor and Log Analytics Workspace, bonded to ServiceNow to provide round-the-clock monitoring of your virtual desktop, which allows us to remediate any potential issues faster and ensures your environment stays secure. WVD natively integrates with Microsoft 365 and extends Windows support in the cloud, providing the most seamless experience for your users.

Bottom Line?
For organizations with an existing or planned investment in Microsoft 365 or Windows 10 Enterprise licenses, or those with a legacy Virtual Desktop Infrastructure (VDI) environment WVD can offer significant savings as it takes advantage of these existing licenses to provide a highly competitive, cloud-native VDI solution.

IT Insights?
Our WVD Management service comes with service reporting to give you greater intelligence into your operations and technology performance. Our experts will provide you with monthly reports that will include incident reviews, identification of possible chronic problems, trends and a recommendations report of solutions and a suggested future roadmap.