TeamsCoreIQ for Microsoft Teams
Ezaix Inc.
TeamsCoreIQ for Microsoft Teams
Ezaix Inc.
TeamsCoreIQ for Microsoft Teams
Ezaix Inc.
Automate and manage your Microsoft Teams telephony setup & analytics effortlessly with TeamsCoreIQ
Key Features:
Intelligent Provisioning: Automate the setup and configuration of user profiles, voice routing policies, direct dial plans, and call queues with precision, reducing manual effot significantly.
Advanced Call Quality Analytics: Employ sophisticated analytics tools to monitor, troubleshoot, and optimize call quality across your network. Gain insights into packet loss, jitter, latency, and overall call experience to ensure high-quality communications.
Dynamic User Interface: Manage your entire Microsoft Teams telephony landscape from a single, intuitive dashboard that offers detailed actionable insights, allowing for granular control over telephony resources.
Enhanced Compliance and Security: Adhere to global communication standards and ensure data security with robust built-in protocols, including role-based access controls and secure data handling practices.
Real-Time System Adjustments: Quickly adapt and respond to telephony system demands in real-time, enhancing system performance and reliability through proactive adjustments and optimizations.
AI-Driven Root Cause Analysis: Utilize artificial intelligence to automatically diagnose and address the root causes of telephony issues, minimizing downtime and improving service quality.
Customizable Reporting and Alerts: Generate detailed reports on call performance and system health, and set up custom alerts to be notified of issues as they arise, ensuring proactive management of your communication systems.
SBC Monitoring and Management: Monitor the health and performance of Session Border Controllers (SBCs) integrated with your system, ensuring they are optimized for performance and security.
Endpoint Management: Oversee and manage end-user devices and client configurations to ensure compatibility and optimize performance across all user touchpoints.
Non-EV Object Management: Extend management capabilities to non-EV (Enterprise Voice) enabled objects, allowing for comprehensive oversight of all Teams objects, not just those with EV capabilities.
Automated Licensing and Compliance Tracking: Streamline licensing management with automated tracking and compliance checks, ensuring your deployment remains within legal and operational guidelines.
Benefits:
- Operational Efficiency: Reduce manual overhead significantly and increase the efficiency of Microsoft telephony management processes.
- Superior User Experience: Enhance the reliability and quality of communications, resulting in improved satisfaction across all user touchpoints.
- Flexible Scalability: Seamlessly scale your telephony solutions as your organizational needs grow, supported by a robust platform that adapts and expands.
- Cost Reduction: Achieve substantial cost savings by optimizing resource allocation and minimizing wastage through intelligent insights and predictive analytics.