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Acotel Agent Smart Router Saas

AEM ACOTEL ENGINEERING AND MANUFACTURING SPA

Acotel Agent Smart Router Saas

AEM ACOTEL ENGINEERING AND MANUFACTURING SPA

Improves ISP broadband quality service, enriches customer big data analysis and reduces costs.

Acotel Agent solution, hosted on Microsoft Azure®, improves ISP broadband quality servicereduces customer care and field technicians costs, and enriches customer big data analysis.
Acotel Agent is a cloud-based solution that makes customer routers smarter. Acotel Agent installed on Router, collects every 15 min hundred technical parameters about service broadband quality at home/office and information about customer behavior. All this information is stored in the Azure platform, allowing ISP to have a real-time status about quality of service and to prevent customer complaints with proactive caring. In addition, ISP can perform offline analysis of customer behavior and home/office environment. Acotel Agent is suitable with all main commercial and standard routers (Technicolor, Zte, Sercomm I.e.) and can be downloaded to the existing customer base using the Telco Device Manager System.

ACOTEL AGENT IN ACTION ALLOWS YOU TO:
    • Dramatically reduce Contact Center and Assurance costs
    • Make data analysis for predictive maintenance
    • Make data analysis to improve the service performance
    • Collect a huge amount of data for customer profiling
    • Enable router for Smart home services

Visit https://acotel.com/en/ for more information and to know all our other services for Telco and Energy Utility.

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