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Patient Engagement Solutions - US

Nuance

Patient Engagement Solutions - US

Nuance

Deliver better patient experiences with AI‑powered, omni‑channel technology

Nuance patient engagement solutions combine decades of healthcare expertise with award‑winning intelligent engagement technology trusted by 1,500 leading brands. A single platform based on proven AI powers the modern Digital Front Door, bringing world class consumer engagement to healthcare and advancing the quality-of-service organizations deliver across the patient journey.

Solve pressing patient engagement issues with pre‑built or custom applications that deliver personalized, contextually relevant experiences on the patient channel of choice.


Benefits:

  • Make it easy for patients to manage their care: Deliver personalized interactions within unified, omnichannel convenience that make patients feel connected and valued by their care provider. Quick completion of tasks and access to information supports easy care management and accountability to support better outcomes.
  • Promote good health, effortlessly: Lessen patient management duties and advocate care plan adherence with automated outreach. Minimize care team administrative work with self‑service options for routine tasks (scheduling, support, FAQs, etc.).
  • Promote good health, effortlessly: Lessen patient management duties and advocate care plan adherence with automated outreach. Minimize care team administrative work with self‑service options for routine tasks (scheduling, support, FAQs, etc.).
  • Expand the power of your EHR: Grow patient portal use by easing access and offering self‑serve support. Complement the EHR by automating voice channel interactions with NLU‑powered conversational AI and reaching patients without patient portal accounts.
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