https://store-images.s-microsoft.com/image/apps.35232.399929b5-b071-4d00-bf1e-7006ae4f4377.c406fd72-fa6d-4426-bf15-140e8117fb02.3219837e-ccfc-4c9c-9b0f-3ba808a0af94

Service1™ (formerly eServiceSync™)

Simplify HealthCare

Categorias
TI & Ferramentas de Gerenciamento
Suporte
SuporteAjuda
Informações legais
Contrato de LicençaPolítica de Privacidade

Service1™ (formerly eServiceSync™)

Simplify HealthCare

Improve FCR and reduce call handle time for benefits inquiry with Service1™

An AI and NLP-powered end-to-end benefit inquiry management solution that integrates with existing CRM investments and helps Payers, TPAs, and ASOs provide better member and provider self-service

  • Adapt to rising member and provider service expectations - Deliver service excellence with the industry’s first single source of truth to manage member and provider self-service and benefit inquiries.

  1. Minimize Errors/Inconsistencies Across Service Channels
  2. Automate Member and Provider Self-Service
  3. Increase First Call Resolution Rates (FCRs)
  4. Reduce Call Handle Time and Answer Inquires in a Few Steps
  5. Improve Member and Provider Satisfaction and Star Ratings and MTM scores

Saiba mais
Simplify-Healthcare-Service1-Flyer Learn more about Service1™
https://store-images.s-microsoft.com/image/apps.19503.399929b5-b071-4d00-bf1e-7006ae4f4377.c406fd72-fa6d-4426-bf15-140e8117fb02.cef61f75-88f3-449d-8463-be549cf5fffe
https://store-images.s-microsoft.com/image/apps.19503.399929b5-b071-4d00-bf1e-7006ae4f4377.c406fd72-fa6d-4426-bf15-140e8117fb02.cef61f75-88f3-449d-8463-be549cf5fffe
https://store-images.s-microsoft.com/image/apps.56782.399929b5-b071-4d00-bf1e-7006ae4f4377.c406fd72-fa6d-4426-bf15-140e8117fb02.5dec4e24-1791-4904-a4ee-e2d3c090367b