Build personalized customer experiences with data & unified dashboards using Google Maps & Power BI

Learn more about the tool that presents advanced statistics from Google Maps, and why it's the best way to expand your customers' networks.

Does your company have multiple business locations? And as a result, has difficulty comparing scores and ratings from different locations of your business? Do you lack up-to-date analysis of customer reviews? If so, use the BizInsights solution.

Many businesses with different locations struggle to compare the performance of those locations, specifically the ratings and reviews that customers leave, making it hard to define what customers think of us and how we can improve their satisfaction with our services.

BizInsights is a tool designed for distributed businesses that allows users to see and analyse all their business locations from Google Maps. Data about each location, is collected and presented in one dashboard. BizInsights is based on the Microsoft Azure platform and the corresponding workloads of this cloud.

The tool is designed for companies with multiple business locations, with a distributed structure for example, restaurant chains, stores, gyms or gas stations. It’s useful for: marketing, sales or customer service departments. This is especially important when customizing marketing and customer service strategies for specific regions.

• The tool allows you to easily and effectively monitor the efficiency of your business locations
• It shows what customers recommend in your services and what needs improvement
• It is a key tool for building higher customer satisfaction
• Saves time for marketing, sales and customer service departments
• Increases online visibility
• Improves the workflow of the company, helps optimize processes
• Dashboard with report helps make better management decisions
• Advanced statistics from Google Maps helps to gain competitive advantage
• System analyses not only the average rating, but especially the written reviews issued, resulting in the rapid adaptation of business to customer needs.

1. One-page dashboard
2. Word cloud
3. Sentiment trends
4. Where customers find you on Google
5. Search keywords analysis

Join D-Marin company, in which we helped solve a problem with understanding customers' needs.

“The BizInsights implementation helps us to better understand customer needs. By AI solution – Cognitive Services, we are able to analyse clients opinions and classify them, and quickly react on their feedback”.

Solve the problem of comparing results and ratings from different locations of your company, check out a free one-month trial today by clicking the link below.

LEARN MORE

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