Perhaps you’d like to enable advanced calling features for your customer contact agents and record calls for external compliance? Or you’d like to allow calls with contacts who are using different collaboration solutions?
All of this is possible through our SIPLink platform. We can provide Direct Routing and add in advanced call features – as and when your business needs them.
Whether you’ve purchased Microsoft Teams from us or another provider, we can provide direct routing to you as a managed service. This offers a feature-rich and cost-effective alternative to the Microsoft Calling Plans.
Straightforward, reliable service
If you want complete confidence in delivery and guarantees that any issues can be resolved quickly, you need to work with a provider that has 100% control over their solutions.
At Node4 we have end-to-end control of our Microsoft Teams Direct Routing solution. Unlike providers offering SBCs only, our solution offers both elements – SBCs and SIPLink – for connecting you to the PSTN.
We’re not bolting together services and software with other providers – everything is hosted and managed by us. It’s our solution, in our buildings, on our cloud, delivered across our network.
Microsoft Certified Partner: We are a Microsoft Azure Expert MSP and Tier 1 Cloud Solutions Provider and are able to provide the Microsoft 365 or Office 365 licences, as well as our Direct Routing service utilising Microsoft certified technology.
Wholly-owned SIP platform: Direct Routing is built on our SIPLink platform, fully owned and managed by us. It’s housed in multiple locations in our state-of-the-art data centres, providing a high level of security, resiliency and reliability.