GLPI is an open-source ITSM and asset management software designed to streamline and optimize IT operations within organizations of varying sizes. It serves as a centralized platform for managing IT assets, tracking inventory, handling support requests, and implementing ITIL methodologies.

The software offers a user-friendly interface that allows IT teams to efficiently manage their resources. It aids in maintaining a comprehensive database of IT assets, including details like hardware configurations, software licenses, purchase details, and user assignments.

Features of GLPI:

• GLPI allows for the centralized management of IT assets, including hardware components, software licenses, peripherals, and other resources. It helps in tracking and organizing IT inventory efficiently.
• It includes a robust ticketing system that enables users to create, assign, and manage support tickets for IT-related issues or service requests. It streamlines the handling of incidents, changes, and problem resolutions.
• GLPI assists in tracking the entire lifecycle of assets, from procurement to decommissioning. It helps in monitoring warranties, maintenance contracts, and historical data associated with each asset.
• Provides functionalities to optimize IT services by offering tools for managing service levels, service catalogs, and ITIL (Information Technology Infrastructure Library) best practices.

Disclaimer: GLPI® is an open-source IT service management software distributed under the GNU General Public License. It is not affiliated with, endorsed by, or sponsored by any company. GLPI is provided "as is," without any warranty, express or implied. Users utilize this software at their own risk. The developers and contributors to GLPI hold no responsibility for any damages, losses, or consequences resulting from the use of this software. Users are advised to carefully review and comply with licensing terms and any applicable regulations while using GLPI.