Population Health Management Solution for healthcare facilities of all sizes.
The Warrior Centric Health (WCH) Solution Suite addresses commercial healthcare facilities' need to provide effective health management for the large patient population that consists of Veterans, National Guard members, reservists, and their family members.
While the harsh—and often toxic—conditions of service leave this population more vulnerable than the general population to a large variety of acute and chronic conditions, the vast majority of healthcare facilities do not recognize them, much less address their unique healthcare needs. This situation represents a significant health equity failure on the part of commercial healthcare facilities. Because this population comprises 10% - 25% of most commercial healthcare facilities' patient populations, inequitable care can also be financially painful to the facility itself in the form of costly readmission penalties.
The WCH Solution Suite is the only commercially available solution that both addresses this problem and offers a brilliant opportunity. It is a suite of tools that enables any facility to deliver best-practice population health management to their Warrior Community patients. Facilities that implement the WCH Solution Suite also earn recognition as Authorized Warrior Centric Health Facilities, offering a tangible marketing advantage to as much as 25% of the available patient population.
The WCH Solution Suite is an integrated set of tools on a single platform users access through a Microsoft Azure-powered portal. These tools deliver the three foundational capabilities for best-practice population health management:
- Targeted Education & Training: Over a decade in development, Warrior-Centric Healthcare Training® has been designed from the bottom up to enable a healthcare facility’s providers and staff to deliver optimal care to the facility’s entire Warrior Community population. Warrior Centric’s team of healthcare professionals—Veterans themselves—developed each CME/CE accredited course topic around the challenges healthcare professionals encounter when treating the Warrior Community. Participants learn to communicate, connect, and provide culturally competent care to Warrior Community patients while earning credentials as Authorized Warrior Centric Health Providers™.
- Analytics & Insights (WarriorMark™): WarriorMark™ Analytics and Insights incorporates a wide range of collected, vetted, and validated data sources to deliver the information and insights hospitals need to make the critical decisions required to build and maintain a powerful Warrior Centric program. Users can assess, benchmark, and track their Warrior Community populations and manage their Warrior Centric Health program through Key Performance Indicators.
- Patient Outreach Tools (WarriorComm™): Communicating effectively with the Warrior Community—both within the facility's patient population and outside it—is key to achieving desired outcomes. WarriorComm™ Outreach Tools puts a comprehensive set of plans and multi-media materials in the hands of the hospital’s Warrior Centric team that make meeting the challenge of participation both manageable and exhilarating.