SolidCloud Managed Services: 0.5 Day Assessment

Discover how Solidsoft Reply's comprehensive suite of Azure managed services, SolidCloudMS, can revolutionise your operations. Tailored to meet your specific needs, SolidCloudMS integrates seamlessly into your existing IT framework, capably evaluating your current environment and identifying opportunities to enhance your Azure capabilities. All while improving your organisation's efficiency and security.

We understand that every organisation has unique requirements and business objectives, whether it's optimising performance, ensuring robust cybersecurity measures, or managing costs effectively. With SolidCloudMS, you gain access to a dedicated team of experts who are committed to aligning our services with your specific goals. We strive to deliver unparalleled customer satisfaction, as reflected in our 24/7 technical support, proactive monitoring and dedicated account management.

SolidCloudMS is built upon six core services aligned with ITIL v4 standards, encompassing Support & Service Desk, Cloud Service Management, Governance & Compliance, Security & Continuity, Solutions Development, and Consultancy & Advisory.

Your solutions, products and services are safe in our hands.

Key features include:

•Self-service Portal: SolidCloudMS empowers you with immediate access to services and resources, enhancing efficiency and autonomy, whilst reducing support wait times. •Proactive Monitoring: Identifies and addresses potential issues before they impact your business operations, minimising downtime and ensuring a smooth, uninterrupted service experience. •Cost and Capacity Management: Aligns with your business goals by optimising resource utilisation and cost management through comprehensive tracking and analysis. •Monitoring, Automation and Orchestration Expertise: Automates tasks and workflows to improve operational efficiency using expert-driven solutions. •Incident, Change and Release Management Processes: Implements robust processes to mitigate your incidents, manage changes, and roll out new releases smoothly. This maintains service reliability and improves response times. •ISO 9001, ISO 27001 and ITIL v4 Compliant: Adheres to internationally recognised standards and best practices for quality management, information security, and IT service management.

Headline benefits include:

•Secure, Robust and Reliable Service: SolidCloudMS ensures that your operations run smoothly with industry-leading security measures. This ensures that your data and infrastructure are protected. •Azure Expert Managed Service Provider (AEMSP): You can be confident in our abilities to manage and optimise your managed services, as an AEMSP we demonstrate proven expertise and excellence. •Access to Microsoft Premier Support: Prioritised access to Microsoft's top-tier support services, ensuring the fast resolution of issues to enhance your performance and governance. •Securely managed data: SolidCloudMS safeguards your data and information with our robust data management practices and advanced security protocols. •Lifecycle Management: By leveraging the latest Microsoft Azure technologies and Azure DevOps, you can stay ahead of the curve and maximise the value of your managed services through proactive and strategic lifecycle management. •Fully UK based support 24/7/365: Receive round-the-clock support from a dedicated UK-based team, readily available to assist you.

Assessment Content:

During our assessment, we'll discuss your needs and showcase how SolidCloudMS can meet your requirements by evaluating your current environment and processes. After identifying any gaps your organisation may be facing, we'll demonstrate how our team of experts can help you, ensuring that your specific goals are fully realised and addressed with SolidCloudMS.

Contact us today to unlock the full potential of SolidCloudMS and its transformative power. Achieve operational excellence and experience a new standard in Azure managed services, tailored just for you.