https://store-images.s-microsoft.com/image/apps.62779.f85a93e6-7273-48a9-b305-e145b6ca4f11.e8cd0c55-bae0-4fbe-b265-4bce61e49de6.254cae3f-3681-439a-9d00-de3115ce7bb3
Iride Text Analytics
Almawave
Iride Text Analytics
Almawave
Iride Text Analytics
Almawave
Iride Text Analytics: Right and fast semantic contact classification
Iride Text Analytics offers support in contact request analysis, received call and message interpretation, speaker language recognition (the platform is based on semantic-ontological technology and supports 29 languages), and real-time monitoring of operations flows, to ensure high-level customer engagement, information accuracy and business process optimization.
MAIN BENEFITS
- Improved performance in request classification
- Agent training cost & time crunch
- Productivity improvement
- Engagement duration reduction
- Real-time customer engagement monitoring & analysis
- Semantic Business Intelligence over high quality information.
https://store-images.s-microsoft.com/image/apps.38933.f85a93e6-7273-48a9-b305-e145b6ca4f11.f43f6b31-9676-4994-bde0-a03c1f7e8b44.e85ba7ec-99f3-4020-a8e2-8cadd1efd6ad
https://store-images.s-microsoft.com/image/apps.38933.f85a93e6-7273-48a9-b305-e145b6ca4f11.f43f6b31-9676-4994-bde0-a03c1f7e8b44.e85ba7ec-99f3-4020-a8e2-8cadd1efd6ad
https://store-images.s-microsoft.com/image/apps.39867.f85a93e6-7273-48a9-b305-e145b6ca4f11.f43f6b31-9676-4994-bde0-a03c1f7e8b44.c81581eb-4304-43e6-911d-21e4d60736cb
https://store-images.s-microsoft.com/image/apps.38982.f85a93e6-7273-48a9-b305-e145b6ca4f11.f43f6b31-9676-4994-bde0-a03c1f7e8b44.ba23ccd4-6aac-4f42-a8bb-69e4c8815964
https://store-images.s-microsoft.com/image/apps.61785.f85a93e6-7273-48a9-b305-e145b6ca4f11.e5cb4058-ce8c-4172-b73e-5da45bfac1f0.b25da03b-425d-4ca5-b9a1-d8c392a4a0bc