Secured nService on Windows 2012 R2


Secured nService on Windows 2012 R2


Enterprise security at fraction of cost (< 1 cent/hr ) in Windows 2012 R2

nService is an easy to use and powerful help desk and enterprise service management software product. It runs on Windows and Windows Azure as a website.

End users come to the site to submit service requests and check their status. Service technicians use the site to list, assign, respond to, resolve and close service requests. nService provides a state machine workflow engine.

You can define states and actions that move requests among the states. You can use the form designer to build clean and focused forms for different actions. These capabilities enable all departments in your organization, including IT, customer support, facility management, etc., to offer their services and track their work assignments on a nService website. In addition to the powerful workflow engine, nService provides email integration, report builder, knowledge base, asset management, service billing, service level agreement, Active Directory integration, and more. This free edition allows one concurrent technician and unlimited end users. Technicians are users who can respond to service requests. There is no limit on the number of users or technicians that you can create and store in the database.

This Image is made specially for customers who are looking for deploying a self managed Community edition on Hardened kernel instead of just putting up a vanilla install.

Disclaimer:The respective trademarks mentioned in the offering are owned by the respective companies. We do not provide commercial licensce of any of these products. Many of the products have a free, demo or Open Source licensce as applicable.

For Stack specific support : Contact Stack Developer Team (Since we do not own the IP for the stack, Stack developers should be contacted for any support)

For Image Related support : Contact Stack Developer Team

Installation Instructions for Windows

1.Access URL

  • App URL: Access the application via a browser at "http://publicdns/publicdns/nService/"

  • Username: azureuser || Password: Passw@rd123

2.Default installation path: will be on your web root folder C:\inetpub\wwwroot\nService

3.Default ports:

  • Windows Machines: 3389
  • Http: 80 or 8080
  • Https: 443
  • Sql or Mysql ports: By default these are not open on Public Endpoints. Internally Sql server: 1433. Mysql :3306

4.Database Login Details : SQL User Name : sa || SQL Password : Passw@rd123

For more information on the Cognosys Secured nService on Windows 2012 R2