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Wipro Collaborative Care Platform - Improving Patient Adherence

Wipro Ltd

Wipro Collaborative Care Platform - Improving Patient Adherence

Wipro Ltd

Wipro's digital health solution platform to deliver a superior patient experience

Background:

The Patient Experience (PTx) today is changing at a rapid pace. COVID-19 in many ways redefined patient centricity. More educated and empowered patients equipped with data from wearables, health apps and other digital care devices are playing a larger, more active role in medical decision-making. The bar has been raised and patients now expect a frictionless healthcare experience with more control and access to integrated and holistic data flow across all stakeholders involved in their continuum of care.

Patients are looking for a superior experience while filling their prescriptions and our Life science customers are looking to enhance patient adherence. Leveraging the Microsoft healthcare cloud with Wipro’s Connected Care Platform, we are creating a one-stop-shop for patients to get all prescription related details (co-pay amount, nearest pharmacy, sponsor coupons, pharmacy discounts etc.) even before the doctor has sent their prescription to the pharmacy.

About this Solution offer:

Wipro's Collaborative Care Platform under Digital Experience Platform (DXP), is a digital health solution to deliver a superior patient experience from illness to wellness which helps in patient engagement, patient progress tracking, motivating patients through care giver connect, and providing content and services to support patient’s adherence, translating into leading a healthy lifestyle. It provides a long-term commitment which is essential to continuously review, improve and update the patients. Raising awareness that allow patients prescribed with vendor products to improve their adherence, better understanding of their condition, be engaged long-term, to improve their long-term health. Provide content and services to support patients and achieve better outcomes.

Key features of Wipro's Collaborative Care Platform:

  1. Patient engagement – Personalized content and notifications with multiple touchpoints to engage with patients in office or virtually
  2. Patient Prescription Module – Show patients the cost of medication, sponsor coupons and discounts available and the best location to fill the prescription while meeting with their physician
  3. Treatment Plan Adherence – Various adherence tools including gamification methods to engage patients to stick to their treatment plans and keep healthy
  4. Healthcare Professional Connect – Appointment and medication refill and scheduling reminders
  5. Social and Collaborative care – Connect to resources including second opinion options, caregiver tools, and social media and advocacy communities
  6. Educational Resources – Targeted resources and education to help patients understand their disease and the management of it, including medication and side effect information
  7. Health Monitoring – Integrate remote monitoring through the use of digital devices, apps, wearables, as well as patient self-reported outcomes.

To learn more and get a demo of this solution please contact Dawei.qian@wipro.com or Gaurica.chacko@wipro.com

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