CraftTalk. Messaging Contact Center with AI
Omnichannel contact center powered by a teamwork of AI and human agents to organize easy-to-use and quick customer service in a chat.
AI in CraftTalk instantly learns from human agents how they handle real requests. This enables full automation of up to 70% of requests in just 2-3 months without involving ML experts. AI also assists agents and allows complex scenarios and external integrations to reach even higher automation level