This solution provides managed services tailored for clients utilizing Azure, with a particular focus on technical support and consultancy services. It caters to customers in various industries such as retail, logistics, wholesale, healthcare, education, and government who leverage Microsoft Azure services (including IaaS and PaaS). The aim of this offering is to deliver value by offering recommendations and support services for Microsoft Azure. Under this offer, ITCO will deliver managed services that encompass: Monitoring: Utilizing Azure Monitor and Azure Sentinel to monitor Azure resources. Setting up alerts through Azure Monitor for critical events related to Azure services. Monitoring resource utilization. Cloud Service Management: Managing Azure Backup and Site Recovery. Providing basic support in the event of Azure service failures. Offering advice on best practices for identity security, including MFA, Conditional Access, etc. Providing automation services for Azure infrastructure, such as starting/stopping or resizing services. Offering a free advisory service through Admin Partner Link for Azure IaaS services. Providing security recommendations for administrators. Cost Optimization: Offering recommendations based on service performance and customer needs. Advising on Azure Hybrid benefits based on customer licensing. Providing Azure Reserved Instances recommendations based on assessments of service utilizations. This comprehensive offering from ITCO ensures that customers receive expert guidance and support for their Microsoft Azure services, enhancing efficiency, security, and cost-effectiveness