Rezo is an AI-Powered CX Cloud that boosts revenue and transforms customer experience with its AI and NLU engine by automating and analyzing customer interactions at scale. We assist across multiple voice and non-voice channels in 20+ languages whilst coaching and training agents with minimal costs. Our 360-degree CX platform enables enterprises to get past ‘customer service’ and turn CX into a growth engine. Auto Engage is one of the major offerings from Rezo

Auto Engage

AutoEngage is the one on the forefront that engages with the brand’s customers through a channel they are most comfortable with and acts as a self-serve platform to understand and resolve their queries. This dramatically reduces agents’ load, preventing burnouts, frustration and ultimately attrition, saving huge recruitment and training costs. Offered on Voice, Chat, and Email channels.